Privacy Policy

Who we are

This website is operated by Need a Hand Sunscreen Pty Ltd (ACN 695 619 259), trading as NAH. We can be contacted at hello@getnah.com.au.

What we collect

When you use our website, we may collect:

• Email address — when you join our waitlist or complete a survey
• Beach preference — when you vote for a beach location
• Survey responses — if you complete our Google Form survey
• Technical data — IP address, browser type, and pages visited (collected automatically by our hosting provider)

How we use it

We use your information to:

• Send you updates about NAH's launch and development
• Understand demand for different beach locations
• Improve our product based on survey feedback
• Respond to your enquiries

We will never sell your personal information to third parties.

Third parties

We use the following services to operate our website and manage communications:

• Klaviyo (US-based) — email delivery and waitlist management
• Vercel (US-based) — website hosting and analytics
• Google Forms (US-based) — survey collection

By providing your information, you consent to it being transferred to and processed in the United States by these providers. Each operates under their own privacy policies.

Storage and security

Your email address is stored securely in Klaviyo's platform. We use industry-standard security measures to protect your data. Your email may also be stored locally in your browser (localStorage) for convenience — you can clear this at any time through your browser settings.

Your rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Unsubscribe from our emails at any time (every email includes an unsubscribe link)
• Request deletion of your data

To exercise any of these rights, email us at hello@getnah.com.au.

Cookies

This website uses localStorage to remember your email for convenience. We do not currently use tracking cookies. If this changes, we will update this policy and notify you.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at hello@getnah.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.